Browse the library

Tag: operational excellence

Operations & Process

Bottlenecks and Approvals: The Slowest Two-Step

This entry is part 4 of 4 in the series Plan for the next year

Most teams don’t have an execution problem. They have a waiting problem. Work piles up behind one team, one person, or one “special process.” Then approvals show up to finish the job: decisions die in inboxes, and “quick sign-off” becomes a two-week vacation.

February 4, 2026 David Carneal
Operation Efficiency

Ownership Leaks: When “Shared” Means “Nobody”

This entry is part 3 of 4 in the series Plan for the next year

“Shared ownership” sounds collaborative. In practice, it often means work ricochets between teams until the deadline shows up and somebody takes an emergency bite out of it. Ownership leaks are expensive because they create invisible delays.

February 2, 2026 David Carneal
Business Operations

Big Plans Don’t Fail. Friction Wins.

This entry is part 1 of 4 in the series Plan for the next year

Most strategies don’t fail in a dramatic explosion. They fail the way a shopping cart fails: one wobbly wheel, a squeaky hinge, and suddenly you’re steering with your whole body. If you’re a department leader, you’ve seen it.

January 27, 2026 David Carneal
Leadership & Change

Stop Betting 2027 on a Messy 2026

Big plans rarely fail because the strategy is wrong. They fail because everyday work is full of small delays, vague approvals, and rework loops that quietly drain momentum. If 2027 is your launch year, 2026 needs a targeted cleanup sprint to remove the top time leaks in the workflows that matter most. This article breaks down the usual suspects and gives a simple two-week plan to stabilize execution and rebuild trust.

January 20, 2026 David Carneal
Continuous Improvement

Culture That Sticks: Make Digital Efficiency a Habit

This entry is part 6 of 6 in the series Making Digital Efficiency Work for You

Digital efficiency lasts when it becomes routine, not a one-time project. This post outlines culture signals, a simple operating rhythm, leadership behaviors, recognition practices, and a stop/start/continue reset. It also names common culture killers and offers simple ways to measure momentum without overcomplicating it.

January 16, 2026 David Carneal
Business Operations

Process Optimization: Find Repeat Work and Delete It

This entry is part 3 of 6 in the series Making Digital Efficiency Work for You

Process optimization is mostly repeat-work removal. This post walks through a 30-minute mapping exercise, shows where waste hides, and includes a quick 15-minute time study you can run on a single transaction. It also adds example improvements and diagnostic questions to uncover repeat work quickly.

January 9, 2026 David Carneal
Full Length Articles

Making Digital Efficiency Work for You: Simple Tips That Spark Real Change

Digital efficiency isn’t reserved for giant tech teams. It’s a practical way to reduce waste in how work gets done by improving processes, automating repetitive tasks, and using better visibility into day-to-day operations. The biggest unlock is cultural: give people permission to ask better questions, share ideas, and test small improvements that stack into real change.

January 5, 2026 David Carneal

Learn more about DECG →