Business Operations
Most teams don’t have an execution problem. They have a waiting problem. Work piles up behind one team, one person, or one “special process.” Then approvals show up to finish the job: decisions die in inboxes, and “quick sign-off” becomes a two-week vacation.
February 4, 2026
David Carneal
Process Improvement
Automation works when it’s boring: standardize intake, validate inputs, route work to the right owner, and send weird cases to an exception queue. Here’s a simple way to spot and pilot a workflow that won’t turn your team into bot babysitters.
February 3, 2026
David Carneal
Operation Efficiency
“Shared ownership” sounds collaborative. In practice, it often means work ricochets between teams until the deadline shows up and somebody takes an emergency bite out of it. Ownership leaks are expensive because they create invisible delays.
February 2, 2026
David Carneal
Business Operations
Most strategies don’t fail in a dramatic explosion. They fail the way a shopping cart fails: one wobbly wheel, a squeaky hinge, and suddenly you’re steering with your whole body. If you’re a department leader, you’ve seen it.
January 27, 2026
David Carneal
Full Length Articles
Automation doesn’t erase jobs. It erases repetitive glue-work that clogs inboxes, inflates cycle time, and quietly drives burnout. This article lays out a human-first approach: automate tasks, keep judgment with people, and use guardrails so workflows stay safe.
January 25, 2026
David Carneal
Leadership & Change
Big plans rarely fail because the strategy is wrong. They fail because everyday work is full of small delays, vague approvals, and rework loops that quietly drain momentum. If 2027 is your launch year, 2026 needs a targeted cleanup sprint to remove the top time leaks in the workflows that matter most. This article breaks down the usual suspects and gives a simple two-week plan to stabilize execution and rebuild trust.
January 20, 2026
David Carneal
Uncategorized
Automation delivers the most value when it removes repeatable, low-risk work. This post offers first targets, an automation ladder, and a 1–3 scoring rubric to pick the right candidate. It includes prerequisites, traps to avoid, a pilot checklist, and simple impact metrics to prove results.
January 12, 2026
David Carneal
Process Improvement
Process optimization is mostly repeat-work removal. This post walks through a 30-minute mapping exercise, shows where waste hides, and includes a quick 15-minute time study you can run on a single transaction. It also adds example improvements and diagnostic questions to uncover repeat work quickly.
January 9, 2026
David Carneal
Operation Efficiency
Digital efficiency starts with people, not purchases. This post shows how to use three simple questions to surface friction, convert complaints into small experiments, and measure quick wins. It includes a practical self-audit and a micro-experiment scorecard you can use immediately.
January 5, 2026
David Carneal
Full Length Articles
Digital efficiency isn’t reserved for giant tech teams. It’s a practical way to reduce waste in how work gets done by improving processes, automating repetitive tasks, and using better visibility into day-to-day operations. The biggest unlock is cultural: give people permission to ask better questions, share ideas, and test small improvements that stack into real change.
January 5, 2026
David Carneal