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Tag: process improvement

Operations & Process

Bottlenecks and Approvals: The Slowest Two-Step

This entry is part 4 of 4 in the series Plan for the next year

Most teams don’t have an execution problem. They have a waiting problem. Work piles up behind one team, one person, or one “special process.” Then approvals show up to finish the job: decisions die in inboxes, and “quick sign-off” becomes a two-week vacation.

February 4, 2026 David Carneal
Business Operations

Ownership Leaks: When “Shared” Means “Nobody”

This entry is part 3 of 4 in the series Plan for the next year

“Shared ownership” sounds collaborative. In practice, it often means work ricochets between teams until the deadline shows up and somebody takes an emergency bite out of it. Ownership leaks are expensive because they create invisible delays.

February 2, 2026 David Carneal
Full Length Articles

IBM’s 1990s Wake-Up Call: When Efficiency Wasn’t Optional

IBM didn’t survive the early 1990s by holding more meetings or printing a prettier strategy deck. It survived by confronting ugly numbers, cutting through internal drag, and re-engineering how work actually flowed. This article breaks down the stakes IBM faced, the efficiency moves that mattered, and the hard operational questions most companies avoid. If your business is stuck in “busy” mode, this is your wake-up call, minus the multi-billion-dollar loss.

January 29, 2026 David Carneal
Business Operations

Big Plans Don’t Fail. Friction Wins.

This entry is part 1 of 4 in the series Plan for the next year

Most strategies don’t fail in a dramatic explosion. They fail the way a shopping cart fails: one wobbly wheel, a squeaky hinge, and suddenly you’re steering with your whole body. If you’re a department leader, you’ve seen it.

January 27, 2026 David Carneal
Leadership & Change

Stop Betting 2027 on a Messy 2026

Big plans rarely fail because the strategy is wrong. They fail because everyday work is full of small delays, vague approvals, and rework loops that quietly drain momentum. If 2027 is your launch year, 2026 needs a targeted cleanup sprint to remove the top time leaks in the workflows that matter most. This article breaks down the usual suspects and gives a simple two-week plan to stabilize execution and rebuild trust.

January 20, 2026 David Carneal
Digital Transformation

Automate the Boring Stuff: Task Automation Without Drama

This entry is part 4 of 6 in the series Making Digital Efficiency Work for You

Automation delivers the most value when it removes repeatable, low-risk work. This post offers first targets, an automation ladder, and a 1–3 scoring rubric to pick the right candidate. It includes prerequisites, traps to avoid, a pilot checklist, and simple impact metrics to prove results.

January 12, 2026 David Carneal
Data & Analytics

When KPIs Become Rumors (and Meetings Become Courtrooms)

This entry is part 1 of 6 in the series Data Farm

If your KPI shows up as three different numbers in the same meeting, congratulations: you don’t have a KPI, you have a choose-your-own-adventure. This is how “reporting” quietly turns into courtroom drama. Sales brings Exhibit A. Ops brings Exhibit B. Finance brings Exhibit C. Everyone is technically correct in their own universe, and nobody is correct in the universe where decisions get made. You’ll get a practical checklist you can run immediately, plus a clear next step to reduce rework and rebuild trust.

January 8, 2026 David Carneal

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