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Tag: operational waste

Operation Efficiency

Process Optimization: Find Repeat Work and Delete It

This entry is part 3 of 6 in the series Making Digital Efficiency Work for You

Process optimization is mostly repeat-work removal. This post walks through a 30-minute mapping exercise, shows where waste hides, and includes a quick 15-minute time study you can run on a single transaction. It also adds example improvements and diagnostic questions to uncover repeat work quickly.

January 9, 2026 David Carneal
Full Length Articles

The Brick that Saved Itself

When LEGO nearly collapsed in the early 2000s, it didn’t save itself with more products, more features, or more meetings. It saved itself by cutting complexity, shrinking the number of unique parts, and selling distractions that weren’t core to the business. The lesson is blunt: complexity is a tax, and someone in operations always ends up paying it. If you want a faster, cleaner operation, the first question isn’t what to add, it’s what to stop doing.

December 31, 2025 David Carneal
Process Improvement

Complexity Is a Tax: Find Your 13,000 Parts

This entry is part 1 of 5 in the series The Brick that Saves It's Self

Complexity doesn’t show up as a single problem. It shows up as thousands of tiny choices, templates, exceptions, and workarounds. LEGO learned the hard way that uncontrolled variation turns into a tax on your people, your systems, and your supply chain. This post gives you a fast ‘13,000 Parts Audit’ to find the mess and remove one version that’s slowing everything down.

October 1, 2025 David Carneal

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