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Tag: continuous improvement culture

Process Improvement

IBM’s 1990s Wake-Up Call: When Efficiency Wasn’t Optional

IBM didn’t survive the early 1990s by holding more meetings or printing a prettier strategy deck. It survived by confronting ugly numbers, cutting through internal drag, and re-engineering how work actually flowed. This article breaks down the stakes IBM faced, the efficiency moves that mattered, and the hard operational questions most companies avoid. If your business is stuck in “busy” mode, this is your wake-up call, minus the multi-billion-dollar loss.

January 29, 2026 David Carneal
Business Operations

Big Plans Don’t Fail. Friction Wins.

This entry is part 1 of 4 in the series Plan for the next year

Most strategies don’t fail in a dramatic explosion. They fail the way a shopping cart fails: one wobbly wheel, a squeaky hinge, and suddenly you’re steering with your whole body. If you’re a department leader, you’ve seen it.

January 27, 2026 David Carneal
Leadership & Change

Stop Betting 2027 on a Messy 2026

Big plans rarely fail because the strategy is wrong. They fail because everyday work is full of small delays, vague approvals, and rework loops that quietly drain momentum. If 2027 is your launch year, 2026 needs a targeted cleanup sprint to remove the top time leaks in the workflows that matter most. This article breaks down the usual suspects and gives a simple two-week plan to stabilize execution and rebuild trust.

January 20, 2026 David Carneal
Uncategorized

Culture That Sticks: Make Digital Efficiency a Habit

This entry is part 6 of 6 in the series Making Digital Efficiency Work for You

Digital efficiency lasts when it becomes routine, not a one-time project. This post outlines culture signals, a simple operating rhythm, leadership behaviors, recognition practices, and a stop/start/continue reset. It also names common culture killers and offers simple ways to measure momentum without overcomplicating it.

January 16, 2026 David Carneal

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