Business Operations

The 2-Week Cleanup Sprint (Without Burning the Calendar)

January 30, 2026 ·
This entry is part 2 of 4 in the series Plan for the next year

Plan for the next year

Failed Process

Big Plans Don’t Fail. Friction Wins.

The 2-Week Cleanup Sprint (Without Burning the Calendar)

Handoff

Ownership Leaks: When “Shared” Means “Nobody”

Bottlenecks and Approvals: The Slowest Two-Step

Written by: David Carneal – Digital Efficiency Consulting Group – DECG

Read Time: 3 min

If the phrase “process improvement” makes people brace for a multi-month initiative and a flood of meetings, good. That’s your early warning system.

A cleanup sprint is not a renovation. It’s a two-week, targeted fix to remove the friction that will otherwise sabotage next year’s launch.

The rule is simple: do one workflow, not ten. If you try to clean everything, you clean nothing.

Week 1: Find the top five time leaks

Start with a workflow that must function for 2027 to be real. For most teams, that’s something like order-to-cash, quote-to-ship, hiring-to-onboard, or support-ticket-to-resolution.

Do these four steps:

  1. Map the real process (not the process diagram).
  • Include who touches it, where it waits, and where it loops.
  • Capture handoffs, approvals, rework, and the “we always have to ask Jim” moments.

2. Collect three inputs:

  • Team feedback: where does it get stuck?
  • Customer pain: where do they feel the seams?
  • Where work sits: inboxes, queues, shared folders, “pending approval.”

3. Measure the boring stuff:

  • Wait time per step
  • Rework count per deliverable
  • Decision latency (the time between “question asked” and “decision made”)

4. Rank the top five leaks by impact.

  • Not by annoyance.
  • By how much they slow the launch or create rework.

Week 2: Fix, lock in, make it stick

This week is about changing rules, not writing posters.

1. Assign single-threaded owners.

  • One owner per fix.
  • Not a committee. Not “shared.” One name.

2. Implement fixes as “rules of the road.” Examples:

  • One definition of done.
  • One handoff checklist.
  • One approval rule with clear decision rights and a default path.
  • One queue limit (WIP limit) to stop work from piling up.

3. Document in two minutes.

  • If you can’t explain the fix in two minutes, it’s too complex for a sprint.

4. Close the loop.

  • Two weeks later, review what improved, what didn’t, and adjust.
  • Then repeat on the next workflow if needed.

A simple sprint agenda (so you don’t accidentally create meeting soup)

Keep it tight:

  • Day 1: scope the workflow and define “done” for the sprint
  • Day 2-3: map reality and collect pain points
  • Day 4: identify leaks and pick top five
  • Day 5: assign owners and draft fixes
  • Week 2 Day 1-3: implement + train (short and practical)
  • Week 2 Day 4: measure early results
  • Week 2 Day 5: retro + lock the new standard

Why this works

Because it’s optimistic by design. You’re not asking people to try harder. You’re removing the friction that’s already frustrating them.


CTA: Want a guided version of this sprint that doesn’t derail operations? DECG can facilitate a cross-level working session (frontline through leadership) to identify the biggest time leaks, align owners, and launch the first two-week cleanup sprint with clear outputs.

Plan for the next year

Big Plans Don’t Fail. Friction Wins. Ownership Leaks: When “Shared” Means “Nobody”

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